Frequently Asked Questions

We’ve included a range of the most frequent questions we get asked. Can’t find what you’re looking for? Contact our friendly team.


    When was NFC Direct established?

    NFC Direct was established in 2012 with the aim of spreading Contactless around the World. We supply our products globally, including NFC Tags, Products, Devices & Solutions. 

    Can NFC Direct deliver to anywhere in the World?

    Yes, we can deliver to most parts of the World. Our trusted partner to fulfil all of our deliveries is DHL. Their highly reputable logistics cover most of the globe. 


    What are your lead times?

    At NFC Direct we 'produce to order' to allow for customisations. Due to this our lead times can be longer than usual (please refer to the specified lead time on the product listing as lead times differ for each product). Please let us know if you plan to have regular orders of a particular product and we will be able to reduce the lead time.

    Rest assured, our team are always working hard to get your products to you as quick as possible, and this is usually before the maximum lead time that is specified on the product listing. Please take this into consideration before completing your order.

    How do I know when my order has been dispatched?

    When your order has been completed by production and has been dispatched we will send you an email confirming your order has been dispatched. Depending on where you are located around the World you will receive your order within 1-3 working days via DHL Express. For more information on delivery please go to our 'Delivery & Returns' page. 

    Am I able to pay by Bank Transfer?

    Although we prefer all orders to be completed securely through our website to make it an easy and quick transaction, we can accept Bank Transfer as a payment method, but full payment is required before we start production for your products, the same principle as ordering on our website.

    The payment methods that are accepted on our website are either via Card or Paypal. As soon as you complete your order we will start production for your products and you will receive them within the specified lead time.